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Bad News Is a Trust Test
Trust means hearing the hard stuff. A topic I hear a lot about these days is trust in teams. Most leaders want honesty. They want their people to raise concerns, challenge assumptions, and let them know when something’s going wrong. But trust isn’t really tested when the news is good. It’s tested when the deadline is slipping, the client’s unhappy, the equipment is down, or a decision has created an unexpected problem. That’s when leaders need to pay close attention to their

Ralph Cochrane
Jun 81 min read
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