Turn last year’s wins and misses into this year’s motivation. Reflection is only valuable if we carry the learning forward. As leaders, our role isn’t to archive what worked and what didn’t — it’s to convert those insights into clarity and direction now. In a VUCA (volatile, uncertain, complex, and ambiguous) environment, teams look for certainty wherever they can get it. Certainty doesn’t mean predicting the future. It means giving people context, priorities, and a sense of