How many phone numbers do you know off by heart?
If you were born after 1991, probably none (outside of your own mobile #).
Smartphones eliminated the need to memorize things.
They’ve rewired our brains.
Why memorize anything? Google it.
We’re lazy.
The impact we see amongst younger leaders during our training is astounding.
Having to learn new skills is harder.
The ‘essential’ skills - leading teams. Practicing empathy. Being an active listener.
These are the first gaps exposed after a promotion.
Google doesn’t have an answer for an employee who admits to an addiction problem.
That’s a leader’s job to manage.
You don’t fire someone with an emoji.
It’s the toughest part of being a boss.
Skills take practice. Effort. Concentration. Memory. Humbleness. Focus.
AI isn’t an answer, either.
Stop scrolling.
Close the search bar.
Start listening.
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