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When the System Disappears


 

High-performing teams don’t always see what’s around them

I worked with a team that executed exceptionally well. They delivered. They hit milestones. They ran efficient meetings and produced strong work. From the outside, it looked like a high-performing team.

But something wasn’t translating. Other teams struggled to adopt their work. Priorities felt misaligned. And there was more rework than expected. Not because the team lacked capability — but because they were focused almost entirely inward.

I see this pattern often. Teams get very good at internal execution, but lose sight of the broader system they operate in.

It shows up as: strong outputs that don’t land; siloed wins that don’t scale; meetings that share work, but don’t move it forward; effort that stays local instead of creating enterprise value

Strong leadership shifts the lens outward.

Before your next team update, ask:

  • Who is this work for — beyond our team?

  • What decisions or actions should this enable?

  • Are we sharing information… or creating alignment?

How does your team make its work visible and actionable for others? We’d be curious to hear what’s working — or where it’s getting stuck.

 
 
 

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